All products are sent out on a next working day delivery as soon as PJB Security Products receives payment, unless the product states it is not a stock item, these may take a few days to despatch.

We use DPD to deliver our products- a signature is always required, if you are not at home DPD will leave a card, smaller items where stated are sent via Royal Mail in a small jiffy or small box.


Should any item you receive fail to meet your expectations you may return them back to PJB Security Products for credit or exchange. Please return goods within 14 days of despatch, in re-saleable condition and in original packaging to the address below. Accompany all returns with you name and address and stating the reason for the return and state clearly what action you wish to take.

PJB Security Products (Returns)
25 Parnall Road
BS16 3JF


Please note that we cannot be held liable for any consequential loss caused by late delivery or of loss by our carriers, only to the value of the goods sent. We are not responsible for any labour charges incurred during the fitment and/or removal of suspected faulty or incorrectly supplied items.